Tata Sky – Recharge Options, Packages and Customer Care

A combined undertaking of the Tata Group and the STAR Group, Tata Sky promises to make your Television watching experience a complete and wholesome one. Offering nearly 196 different channels, Tata Sky was launched in 2006 and British Sky Broadcasting owns the company’s Sky brand. Tata Sky’s many offers which cater to the client’s every wish and has completely transformed TV watching in India. With numerous sports packs, educational packs and music packs to choose from, customers are spoiled for choice.

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Tata Sky Packages

Allowing you to choose from a large variety of packages, Tata Sky gives you many alternatives. If you are not satisfied with the available packages, you can always make your own pack from the many individual channels it offers.

Some of the packs available are:

Popular packs

The Popular Packs offer different groups of channels at various affordable prices. Such as, South Sports at Rs.159 per month, State Pack at Rs.185 per month, Supreme Sports at Rs.240 per month and Grand Sports at Rs.380 per month.

Optional Packs

The Optional Packs offer the most varied choices and the prices range from Rs.15 per month for Active Music to Rs.1, 925 per year for Sports Bonanza. Some options in this pack are, Music, English News, Sports 3, Ten Action + at Rs.20 per month; HD Gold at Rs.50 Per month; and, Sports 1 at Rs.65 per month.

Regional Packs

The Regional Packs are uniformly priced at Rs.25 per month and you may choose from Hindi, Punjabi, Gujarati, Marathi, Bengali/Oriya, Tamil, Telegu, Kannada and Malyalam. Tata Sky allows its users to make their own packs or they can pick any two Regional Packs free with a Popular Pack!

Mega-Lite Pack

While some channels are not included in a Mega-Lite Pack, there are a number of benefits to choosing this pack. For a whole year you can get price protection and if you activate MultiTV connection, you get Rs.500 credit! You can avail the Mega-Lite Packs at Rs.6000 for a whole year’s subscription, where you will get 12 free Showcase movies and you can also choose the semi-annual pack at Rs.3300, where you can watch 6 free showcase movies.

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Tata Sky Helpline

Tata Sky offers to help their customers and answer all their queries through their helplines. Their toll free customer care helpline number is 1800-1806633. However, their toll free number gets disconnected after 5mins. Thus it is pointless to call this number if you have extensive queries for the customer cares executive. So, Tata Sky provides regional numbers where you can call and gain from their services.

 

Tata Sky Recharge

Customer satisfaction is the first priority at Tata Sky. Making the methods of recharging more simple and easy is something which aims at this.

There are three simple ways in which you can recharge your Tata Sky:

  • You can get a Tata Sky recharge online, by clicking on the ‘account recharge’ option after logging on to ‘My Tata Sky’. After that, by using your debit or credit card or by net banking you can get a Tata Sky recharge online.
  • By calling one of the many helpline numbers, you can also recharge your Tata Sky connection. Get your monthly, semi-annual or annual subscription renewed through our helplines in a jiffy!
  • Recharge vouchers are available in Tata Sky outlets which are positioned so that they are easily reachable by you. You can purchase a recharge voucher at any one of these shops. You simply need to scratch the voucher and receive your 16 digit PIN number. This PIN number then needs to be sent, along with your subscriber’s ID through an SMS to the number provided. Your connection will be recharged as soon as your SMS is received.

 

Tata Sky Customer Care

Apart from the numbers provided above, you can also receive customer care assistance by mailing your queries to the following email id: help@tatasky.com.

This article was last updated on July 7th, 2012 in Computer and Internet

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